Payment

Payment by ZOO Adventure takes place in a secure environment. When ordering, you choose which payment methods you want to use.

Online payment

  • You can use any Debit & Credit card, Paypal and Sagepay.
  • Through our payment provider Adyen you can safely and easily pay with your credit / debit card. We accept a.o. Visa, Master Card, American Express, Diners.
  • You can also pay with SEPA-Direct, meaning you can pay with a debit direct.

    The amount will be debited from your account and ZOO Adventure will be notified that your order has been paid

International bank transfer

  • You can pay through an international bank transfer. At the Check-out you can tick the payment method International Bank Transfer. Finalize the order by clicking the button "Place order now". We will send you an order confirmation. Your article will be reserved for max. 7 days.
  • Separately you will receive an email from our payment-provider Adyen with the payment details to complete the bank transfer. Upon receipt of your payment we will send your order to our warehouse.
 
 
 

Pay with a Voucher Code

  • During Events and Promotions ZOO Adventure gives voucher codes with a closing date.
  • If you want to pay with a voucher code, you can enter your voucher code during the checkout process. The discount will be deducted from the total amount of the order before going to the secure payment system.

Refunds

  • On the return form inside the box, you can specify whether you want to exchange or return the article. When you return, you complete our form and upon receipt of the returned article the amount will be refunded to the card used by you within 14 days.

All the prices of the items in the shop include VAT.

More information on
Order
Delivery
Exchanges & returns

If you have any questions, please feel free to contact our customer service team, we are happy to assist you. Phone 0345 222 0264.