Security & privacy

General information

Respect for your privacy

  • We respect the privacy of all users of our shop and we make sure that the personal information you give us will be treated confidentially.
  • We will not sell your personal information to third parties and only make personal data available to third parties that are involved in processing your order.
  • We value the opinions of our customers and visitors. If you decide to write a product review, you can choose whether to provide your name or other personal information. However we reserve the right not to publish content that does not meet our requirements.
  • We use your information with your permission to inform you about developments, special offers and promotions. If you do not longer wish to receive these, please let us know via the contact form. If it relates to receiving a newsletter you can always unsubscribe.
  • For any other actions beyond those listed above we will use your information only with your permission.

How ZOO Adventure uses your data 

  • We use your information to process your order.
  • If you want to place an order we need your name, shipping address, email address and payment information to process the order and to notify you about the progress of your order.
  • Saved information such as your name, address, email address, phone number, delivery address and payment information will be saved securely in your account. As an account holder you do not need to re-enter these details when placing a new order.
  • If you join in with a promotion your data will be used to carry out the promotion, to publish the winner(s) and for marketing purposes.
  • We analyse the use of our website for further developement of the site and web shop to make it more efficient and user-friendly.

Security

  • If you have created an account with ZOO Adventure your data will be saved in a secure environment.
  • You pay in a secure environment with our payment provider Adyen.